Privacy Policy

Last Updated: February 2026

At Thinking Robot, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, engage with our knowledge base, or purchase our electronics kits and IoT products.

1. Information We Collect

We only collect information that is necessary to provide you with a seamless shopping and learning experience:

  • Personal Information: When you place an order, create an account, or contact support, we may collect your name, email address, shipping address, billing address, and phone number.
  • Payment Information: We use secure third-party payment gateways to process transactions. We do not store your credit card numbers or sensitive payment details on our own servers.
  • Usage Data: We automatically collect certain information about your device and how you interact with our site (e.g., IP address, browser type, pages visited, and time spent on our tutorials).

2. How We Use Your Information

We use the data we collect for the following purposes:

  • To process, fulfill, and ship your hardware orders (like your ESP32 kits and buffer PCBs).
  • To send you order confirmations, shipping updates, and important account notifications.
  • To provide customer support and assist with technical or hardware-related inquiries.
  • To improve our website, knowledge base tutorials, and overall product offerings.
  • To send you newsletters, new kit drops, or promotional offers (only if you have opted in to receive them).

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We only share your data with trusted partners who assist us in operating our store:

  • Service Providers: Payment processors, shipping couriers, and email hosting services necessary to fulfill your orders.
  • Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.

4. Cookies and Tracking Technologies

Thinking Robot uses cookies to enhance your browsing experience. Cookies help us remember your shopping cart items, understand site traffic, and save your preferences for future visits. You can choose to disable cookies through your browser settings, though this may affect the functionality of our store.

5. Data Security

We implement standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, update, or delete the personal information we hold about you. If you wish to exercise these rights or want to opt out of marketing communications, please contact us at the email provided below.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us:

  • Email: privacy@thinkingrobot.com (Update with your actual email)
  • Website: www.thinkingrobot.com